# Civil

## Manage, Track & Serve Civil Papers with Confidence and Clarity

## **COMPLETE CIVIL CASE MANAGEMENT** FROM RECEIPT TO RETURN

Service & track the status of Civil Process documents in real-time from receipt to return:

- Writs
- Summonses
- Subpoenas
- Warrants
- Judgement Orders
- Protection Orders
- Garnishments
- Foreclosures
- Property Executions

**App-Based or Paper-Based Service** gives flexibility to use the Civil mobile app for digital service logging or traditional paper-based workflows. No matter the method, everything stays tracked and documented in one system.

**Multi-service workflows** track all related documents under a single case number

**Manage contacts** including plaintiffs, defendants and multi-party

Stay on schedule with due dates, priority status and to-do lists

**Integration with MNI database** alerts deputies to pending cases involving the individual or address they’re serving

**Assign papers to approved vendors** and monitor progress with vendor-based service

**Get immediate insights** with real-time reporting on attempts and completed service by service type and level

## Deputy Mobile App

## **Log service attempts** **& Returns**

**Log successful and unsuccessful attempts instantly**: Served, No Answer, Refused, Unable to Locate and more.

**Return Management** automatically updates system with return details.

**Add notes**, update the location, and check documents in or out.

**Auditable Service Logs** show service attempt history + details of the person served, date, location and serving officer.

**Attach images** and scanned documents.

**Print remotely** from phone to office.

## Automatic Routing. Minimized Travel.

**Built-in GIS based zoning tool** for service and route planning

**Optimized route plans** based on distances and real-time data save time with the most efficient service routes

**Bulk Process** simplifies service to multiple defendants in a single location like jail

### Deputy Mobile App

### **Log service attempts & Returns**

**Log successful and unsuccessful attempts instantly**: Served, No Answer, Refused, Unable to Locate and more.

**Return Management** automatically updates system with return details.

**Add notes**, update the location, and check documents in or out.

**Auditable Service Logs** show service attempt history + details of the person served, date, location and serving officer.

**Attach images** and scanned documents.

**Print remotely** from phone to office.

### Automatic Routing. minimized Travel.

**Built-in GIS based zoning tool** for service and route planning

**Optimized route plans** based on distances and real-time data save time with the most efficient service routes

**Bulk Process** simplifies service to multiple defendants in a single location like jail

**Allocation based on** **geographic location,** group or individual deputy auto-assigns papers to the correct queue.

**Check-Out / Check-In** streamlines service allocation and keeps track of which papers are actively being served.

**Generate & print barcodes, labels, Return of Service,** worksheets, statements and more with just a click.

**Share case and service information with attorneys** digitally through the secure PartnerView Portal.

### **Simplify Fee Tracking**& Financial Reports

- Track & Collect civil process fees with double entry accounting
- Fixed charges based on service type or manual override
- Mileage Tracking with Multi-mode milage cost adjustments at service level
- Configurable Miscellaneous charge additions
- Partial Paid Services reporting tracks partial fee & installment payments

## Ready to Serve Smarter?

Request a demo and discover how easy civil paper service can be.