365Labs Privacy Statement

Last Updated: April 21, 2026

365Labs (“365Labs,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our websites, marketing activities, events, recruiting efforts, and other interactions that link to this Privacy Policy (collectively, the “Services”).

This Privacy Policy does not apply to information that we process on behalf of our customers through our public safety software platforms. That data is governed by our customer agreements and applicable law.

Personal data we collect

Information You Provide to Us

We may collect the following categories of personal information:

  • Business contact information: Name, work email address, phone number, organization, job title
  • Account and communications data: Inquiries, support tickets, feedback, and correspondence
  • Marketing information: Communication preferences and engagement with our emails or announcements
  • Recruiting information: Resumes, employment history, qualifications, and application materials

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device and usage data: IP address, browser type, operating system, pages viewed, referral URLs
  • Analytics data: Aggregated insights about website performance and usage patterns

Cookies and similar technologies

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes. 365Labs apps use additional identifiers for similar purposes.

We also use “web beacons” to help deliver cookies and gather usage and performance data. Our websites may include web beacons, cookies, or similar technologies from third-party service providers.

How we use personal data

365Labs uses the data we collect to provide you with rich, interactive experiences. In particular, we use data to:

  • Provide our products, which includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data when required to provide the service or carry out the transactions you request.
  • Improve and develop our products.
  • Personalize our products and make recommendations.
  • Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.

We also use the data to operate our business, analyze our performance, meet our legal obligations, develop our workforce, and conduct research.

Reasons we share personal data

365Labs does not share your Personal Information without your permission, except when required by legal or regulatory disclosures, service providers, or with your consent.

How to access and control your personal data

You can control your personal data that 365Labs has collected, and exercise your data protection rights, by contacting 365Labs or using various tools we provide. Depending on the context in which data is processed, some limitations may apply.

Children’s Online Privacy Protection

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children as defined under the Children’s Online Privacy Protection Act.

Security

365Labs implements reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Products provided by your organization - Notice to end users

If you use a 365Labs product provided by an organization you are affiliated with, that organization can control and administer your 365Labs product and product account.

365Labs California Consumer Privacy Act Addendum

This Addendum supplements the information contained in the 365Labs Privacy Policy and applies to California residents. It is drafted in compliance with the California Consumer Privacy Act (“CCPA”) and provides additional disclosures to inform you of your rights as a California resident.

Categories of Personal Information Collected

We collect various categories of personal information that may include identifiers, commercial information, internet activity information, geolocation data, and more.

Consumer rights under the CCPA

If you are a California resident, you have additional rights under the CCPA, including the right to request the categories of personal information we collect, request deletion of personal information, and opt-out of any sale of personal information.

Contacting Us About These Rights

365Labs shall consider consumer requests regarding personal data within the outlined legal requirements.